The Best Help Desk Software for 2020

By PCMag
Cayzu
"Best for Small businesses and startups"
Jira Service Desk
"Best for Existing Atlassian customers"
ManageEngine ServiceDesk Plus
"Best for Small business IT service desk"
Agiloft Service Desk
"Best for Internal service desk for large companies"
Vivantio Pro
"Best for Enterprise-grade ITIL service desks"
Zendesk Support
"Best for Customer experience management"
Freshservice
"Best for Large organization IT support"
Zoho Desk
"Best for Growing companies"
Freshdesk
"Best for Small business customer service"
HappyFox
"Best for Customer-facing help desks"