Best CX tools for 2020: customer experience software for business feedback

By Tech Radar
Zendesk
"The popular CX tool"
Salesforce Service Cloud
"Sales-based CX software"
Hubspot Service Hub
"The integrated customer services hub"
Adobe Experience Manager
"Combined digital asset management"
Qualtrics XM
"For customer insights"
Genesys Cloud
"Cloud contact center solution "
Medallia
"AI-powered experience management platform"
SAS Customer Experience
"CX for financial services"
Delighted
"Survey-based customer feedback collection"
SurveyMonkey CX
"Personalized surveys for feedback"